Eternal Grace – Diamond Necklace | 14K Gold | DS IMPEX Exclusive

We offer fast and reliable shipping for all our handcrafted jewelry pieces.

• Order Processing: All orders are processed within 1–2 business days.
• Standard Delivery:
  – Within India: 3–5 business days
  – International: 5–10 business days (depending on destination)
• Express Shipping: Available at checkout for an additional fee for both domestic and international orders.

Enjoy Free Shipping on all orders over ₹12,500 / $150.

Easy Returns: We accept returns on eligible items. Please contact our customer support team within 7 days of delivery for assistance.

Have questions about your order? Reach out to our friendly customer care team — we’re here to help!

We want you to love your jewelry. If for any reason you’re not completely satisfied, you can return your item, provided the conditions below are met.

• Returns are accepted within 30 days of purchase with the original receipt.
• Items must be in their original condition, unused, with all tags and packaging intact.
• Returns can be made by posting the item back to us. Please contact our customer service team to request the return address and return authorization.
  

💳 Refunds
Once your return is received and inspected, refunds will be issued to your original method of payment within 48 hours.

🚫 Please Note:

• Shipping costs are non-refundable unless the item is faulty or not as ordered, as per your statutory rights.
• For international returns, customs or import duties (if applicable) will not be refunded.
  
  Need help? Reach out to our support team anytime — we’re here to assist you.